Global Outsourcing Summit

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Date

June 14^th-15^th, 2013

Venue

Wuxi City, Jiangsu Province, China

Hotel

Worldhotel Grand Juna Wuxi (5 star)

Theme

Economic Globalization - Outsourcing or Insourcing

International Host

Asia-Pacific CEO Association, Worldwide

Hosts in China

. Wuxi Municipal Government of China

Strategic Partner: Hewlett-Packard

Intelligence Partner: Jones Lang LaSalle

Main activities

. Formal meeting with top government officials

. Keynote Session

. Round table meeting; ITO, BPO and KPO

Cooperation and Communication Meeting

. Reception banquet by Gov. of Wuxi

. Business Tour

The 6th GOS was held successfully in Wuxi

The 6th Global Outsourcing Summit (2013) was held in Wuxi, a city known as “the second Shanghai”, in Jiangsu Province, China from June 14th to 16t......

·The 6th GOS was chaired by Mr. Huang Qin

·Ms. Huang Lixin, Secretary of Wuxi Munic

·Mr. Wan Lianpo, Deputy Director of Depar

·Mr. Ren Hongbin, Standing Vice President

·Mr. Wei Jianguo, Secretary-General of Ch

·Mr. Stanley Xu, Director & General Manag

·Mr. Malcolm Norquoy, Director, IBM Globa

·Mr. Huo Jianguo, President of CAITEC, Mi

·Mr. Prakash Navalrai Kirpalani, Presiden

·Mr. Peter Chan, Regional Director, Head

·Mr. Pak Keung Chan, Vice President of Sa

·Mr. Jack Perkowski, Founder and Managing

·Mr. Zheng Xiongwei, Global Executive Cha

·Mr. Kevin Gaylynn Kindall, Director, Qua

·Mr. Li Gang, Head of International Servi

·Mr. Max Allen Herriman, Region Special P

·Mr. Yu Lixin, Director of Service Trade

·James Liu, Sales Director, ITO of Hewlet

·Mr. Sidney Yuen, Chairman of HK of IAOP,

·Mr. Adriano Ruchini, Licensed Advisor of

·Mr. Emre Akpinar, Deputy Operation And M

·Mr. Alfredo M. Ronchi, Secretary General

·Mr. Michel Plaisent, Full Professor of U

·Mr. Christopher Maehl, Chairman of the F

·Ms. Nihan Bol, President of The Bol Grou

Mr. Malcolm Norquoy, Director, IBM Global Technology Services, delivers a speech at the 6th GOS

The Power of Partnership

Malcolm Norquoy

IBM Global Technology Services, Greater China Group

Theme: Why Partnering Strategies Matter

Premise: Outsourcing motivations have changed, so should sourcing strategies. Why? Sourcing strategies can have an impact on financial performance.

§ The research identified new partnering strategies with substantive business benefits

§ New questions for you to consider -- Are you sourcing services to innovate? If so, does your sourcing execution align with that purpose?

§ La Caixa improves its service offering through innovation via IBM mobile, social and cloud technologies

The challenge

La Caixa, a large bank in Spain, was looking to expand globally despite facing difficult economic challenges. At the same time, it wanted to improve the way it delivered services to its customers.

The solution

IBM provided comprehensive technology, operations, applications and infrastructure services while implementing new mobile, social and cloud computing technologies to improve service delivery.

The business value

§ Expected to achieve EUR400 million in cost savings over 10 years

§ Enhanced business expansion capabilities in Spain and other global market segments

§ Accelerated the integration of new acquisitions into its existing operations

§ Building materials manufacturer contracts IBM to manage its IT and invest yearly in innovation projects through a governance model

§ How can you get started?

§ Consider the market dynamics that impact your business

§ Collaborate with your executive team to create your business’ growth agenda

§ Inspire the executive team to look externally for technology and capabilities to accelerate and sustain growth

§ Begin your growth journey with trusted partner