outline of the speech (For more speech info,please feel free to contact us):
Lean Thinking on Cloud computing and Internet of things services outsourcing ".
Dr. N. M. Mishra
Associate Professor, IMT-CDL, INDIA
WHAT IS LEAN THINKING?
• a program of organizational improvement that empowers each and every worker in an organization
• engages everyone in streamlining their work processes
• converts the focus of each step to adding value
LEAN THINKING
• Signifies the value added in each process step as it is perceived by the customer.
• “Value” defined as the worth of something to the customer/end-user as measured by his/her willingness to pay for it in time or money.
• if a process step doesn’t add value, it shouldn’t be done.
OR
• If the customer/end-user doesn’t value what’s done in a process step why waste the time, money, and effort to do it?
HOW DOES LEAN WORK?
• It recognizes the importance of each process and person
• It is a dynamic and authentic continuous improvement process.
• Improvements are built upon one another in a recurrent cycle of Plan-Do-Check-Act.
HIGHER EDUCATION
• over 180 management colleges had closed down in 2012 (ASSOCHAM)
• barely 10 per cent of the students graduating from these colleges were found employable.
• over 90 percent of colleges and 62 percent of universities were average or below average(NAAC, 2010)
• Despite an economic slowdown, 2013-2014 budget has proposed and increased spending by 17 percent in higher education. (http://www.edu-leaders.com/node/3326)
• LEAN THINKING TO HIGHER EDUCATION
• It relates to application in both areas of Academic and Non -Academic activities such as various Information flow processes in Education system such as
• Admissions, Teaching and Learning, Placements, Research and Development, Strategic Planning, Administrative Procedures etc.
• Mapping lean terminology to Higher Education requires to “re-work” the long term practices(maybe obsolete) prevalent in Education system.
• The key principles to go Lean are Eliminating the wastes, Respecting the Human workforce and Continuous improvement efforts.
Lean in Higher Education
From literature review (L.Tobias,2011),( Parasmal,Y.,R, 2009), (Radnor, Z., Bucci, G.,2011), the impact of Lean in HE is found to be very encouraging .
Lean Implementation in HE involves following steps:
• lean efforts in the non-academic departments where processes are usually defined and identification of value added and non-value added (waste) task is easy.
• the need for training, and development of documentation to support and share the lean philosophy. continued………………….
Lean in Higher Education
• the distributed yet the centralized efforts of lean implementation, both with continuous improvement activities.
• the implementation of Lean in various departments, involving smaller steps, with each step evolving from the previous step .
• about learnings from implementation in one department and replicating it to the other departments.
Overall Implementing and practicing lean processes is an iterative and long term journey. It starts with smaller steps and grows or evolves to cover larger perspective (S.,Alisa,2009)
• Higher Education: WASTES
• Higher Education: WASTES contd.
• LEAN IMPLEMENTATION STEPS IN HE
1) Differentiating Waste and Value in each process and integrating the processes
2) Training workforce so that they practice lean thinking and imbibe that in their process and procedures
3) Collaborate with peers to develop iterative procedures for continuous improvement in Education system processes (Kaizen)
4) Training our students in Lean principles and practices
5) People who identify the need for Lean, have a desire to participate in drive for continual improvement of academic and non-academic tasks (Emiliani, B.)
• Key Issues to consider for going Lean
• How people work
• How people connect
• How process operates
Course Review Process
